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Your payments go through. We handle chargebacks, disputes and customer service.

Book a call See what we handle

A free 30-minute call, no commitment.

Illustrative dashboard. Figures are examples.

Every way your customers pay

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • iDEAL
  • Bancontact
  • SEPA

What changes. The same store, with a team running payments for you.

Without Nyx PayWith Nyx Pay
Payment account One processor. If it shuts you down, sales stop. Several processors. If one fails, payments keep flowing.
Declined payments A declined card is a lost sale. Declined payments are retried on another processor.
Chargebacks Disputes pile up, fees add up, and the account gets flagged. Every dispute answered with evidence, and the rate stays low.
Customer service Unanswered emails turn into bank disputes. Fast replies in your tone, refunds before disputes.
Your time Your days go to payment problems. One clear report every week, and that’s it.

Built for two kinds of brands

Your payment account got shut down

You were suspended, or you can feel it coming. We get your payments running again and spread the risk across several processors so it does not happen twice.

That’s me, book a call

You already sell well and want more

Every declined payment is a lost sale. We raise your approval rate and take disputes and support off your plate.

That’s me, book a call

Three jobs, one team. Payments, disputes and support work better when the same people run them.

Payments

Every payment goes to the processor most likely to approve it. If it is declined, we retry somewhere else.

  • Processing across several processors, with automatic failover
  • Smart retries on declined payments
  • Cards, Apple Pay, Google Pay and local payment methods
  • A checkout page in your brand colours

Disputes and chargebacks

We answer every dispute with the right evidence, before the deadline.

Customer service

Your customers get a fast answer, in your tone. Less waiting, fewer disputes.

In your colours

The checkout page uses your logo and colours. Your customers never leave your brand.

A clear report

Every week: approved payments, disputes handled, customer requests.

How we get started

  1. 1

    A call to understand your brand

    Your store, your volumes, your markets and what is blocking your payments today.

  2. 2

    We set everything up

    Payments, dispute tools and customer service plugged into your existing store. You keep Shopify.

  3. 3

    We run it day to day

    You get a clear, regular update: approved payments, disputes handled, customer requests.

Choose what you want to hand over

Pricing is quoted on your volumes. We set it together on the call.

Essential

Get paid safely and stop handling disputes.

  • Multi-processor payments
  • Disputes and chargebacks
  • Customer service
Discuss it on the call

Growth

Sell more on every order.

  • Everything in Essential
  • Optimised checkout and one‑click upsells
  • Emails and cart recovery
  • Subscriptions
Discuss it on the call

Full

Hand over the whole brand.

  • Everything in Growth
  • Meta and TikTok ads
  • Shopify store and conversion
  • Ad creative
Discuss it on the call

Not sure which one fits? We will recommend a plan on the call, based on your store and your volumes.

Book a call

Common questions

Do I have to leave Shopify?

No. Your store stays on Shopify, with your products, theme and apps. We plug payments and tools in around it.

Will my customers see another brand?

No. The checkout page uses your brand. Your customers see you, not us.

I already have a payment account. Do I lose it?

You can keep it. We add more processors next to it so you no longer depend on just one.

How much does it cost?

It depends on your volumes and the plan. You get an exact price at the end of the call, with no commitment.

How long does setup take?

It depends on your store and your volumes. You leave the call with a clear timeline.

Which languages do you work in?

English and French, with brands selling in Europe, the UK and the US.

Let’s talk about your store

30 minutes to review your payments, disputes and customer service. We will tell you straight whether we can help.

What happens next

  1. 1

    You pick a time right after sending the form.

  2. 2

    A 30-minute call about your payments, disputes and support.

  3. 3

    You get a clear proposal: plan, price and timeline.

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